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Topic: Unable to make a move.
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Knight1United States flag
It is my turn to make a move and the board will not allow it. Closed/opened the WEB site several times but the problem persists. I am only having this issue with one game. I also insured that the move I wanted to make was legal but the board will not allow me to move any piece.

o3bor52
Hi Knight1!
A friend of mine told me in April that he losed all his games because the site said him "invalid password or username" and it lets not come in him. He tried to come in with a new password but... nothing. He told me that maybe this was because he never has made a donation...but I think that donations are free and this cannot be a right reason to suspend an account! Your problem it's different, but in another way it's the same. :-/
I think the better way is to talk with Miguel that is the Administrator. Who better than him can help you? Write him an e-mail. I wish you to solve your problem. Good luck! ;-)
P.S. Told me how it's gone.
P.S.2. Sorry for my English... :-/

MrDJRVDNetherlands flag
Today I had the same problem, but on another chess-site and with all my games. Could not make a move at all. At Queen Alice I had no problem at all, so I thought it could not be a problem with my computer or mouse. But still, I went to a public Internet point, and guess what. I could make all my moves without any problems.
Of course your problem seems to be different, because it is only at one game. But maybe worth trying to make that move on another computer.

Knight1United States flag
Thanks for the reply! I will contact Miguel,and by the way your English is fine.

Knight1United States flag
MrJRVD: I have already tried to make the move by logging into another computer but without luck. Thanks for the reply though!

fernandocomparsiBrazil flag
Knight1, have You recently changed web browsers or updated java or some plugin?

Maybe You could try to log in using a different browser. I usually play in Mozilla Firefox or Google Chrome, and they are both working just fine right now.

Good luck!


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